Good to know: utility providers and school zones can depend on your exact address — always confirm with the provider. Information is provided as a convenience and may change; let us know if you spot something out of date.

Property Records & Taxes

In Franklin County the Board of Tax Assessors sets values and takes returns and exemption filings, while the Tax Commissioner bills and collects. Both offices are on Hull Avenue in Carnesville. If you live inside Royston, you also get a separate city tax bill.

Homestead Exemption

File homestead with the Franklin County Tax Assessor's Office, not the Tax Commissioner. You can apply any time of year, but it must be in by April 1 to count for the current tax year, and you must have owned and lived in the home on January 1.

  • Standard homestead is a $2,000 reduction from assessed value. Once granted it renews automatically until you sell or move. The Board of Tax Assessors makes the final eligibility decision, and you can appeal a denial.

    (706) 384-48961199 Hull Avenue, Carnesville, GA 30521
  • Under the county's local exemption, owners 65 or older on January 1 can get a $20,000 exemption from all taxes on the homestead. State senior, disabled-veteran and surviving-spouse exemptions are listed on the same page. Bring proof of age and income when you apply.

    (706) 384-48961199 Hull Avenue, Carnesville, GA 30521
  • On February 14, 2025, the Board of Commissioners voted to opt out of the statewide HB 581 floating (inflation-capped) homestead exemption. The minutes give budget reasons. Ask the Assessor whether the school district or your city made a separate choice.

    (706) 384-2483141 Athens Street, Carnesville, GA 30521
  • Franklin Springs voters will decide on November 3, 2026 whether owners 65 and older get a full exemption from city property taxes for municipal purposes. It applies only to the city portion of the bill.

    (706) 245-69572531 W Main St., Franklin Springs, GA 30639
  • The state's explanation of every statewide homestead exemption: standard, senior, disabled veteran, surviving spouse and floating inflation-proof. Use it alongside the county page to see what you qualify for.

Water & Sewer

Who provides your water depends on where you live. Each town (Lavonia, Royston, Carnesville, Canon, Franklin Springs and Martin) runs its own water system, and the county system serves many rural roads. Much of the unincorporated county uses private wells and septic.

  • A groundwater system with about 261 miles of line and about 2,034 customers. Open Mon–Fri, 8:00–4:30. You can sign up for e-bills and bank draft, and 2026 rates and a water user agreement are posted on the page.

    (706) 384-3318141 Athens Street, Carnesville, GA 30521 (mail: PO Box 159)
  • The county water system's yearly water-quality report (CCR). Check it if you're on county water.

  • Bills go out on the 1st, are due 14 days later and are billed in arrears. A $1.49/month leak-protection fee is added unless you opt out at City Hall. Paying online at lavoniaga.gov is free.

    (706) 356-878112221 Augusta Road, Lavonia, GA 30553 (mail: PO Box 564)
  • Royston treats water from the North Fork of the Broad River plus two deep wells, and it runs its own wastewater plant. Report leaks to City Hall, or after hours to Royston PD at (706) 245-6195. For water-quality questions, call the treatment plant at (706) 967-4548.

    (706) 245-7232684 Franklin Springs Street, Royston, GA 30662
  • 2026 inside-city residential rates are $6.00 per 1,000 gallons of water and $9.50 per 1,000 gallons of sewer, plus availability fees. The homeowner deposit is $100 for water and $50 for sewer. A development moratorium tied to water availability was repealed July 7, 2026.

    (706) 384-3905919 Hull Ave., Carnesville, GA 30521 (mail: PO Box 32)
  • Combined water and sewer is $6.00 per 1,000 gallons inside the city ($7.00 base) as of July 2026. The deposit is $100 for owners and $200 for renters, and bills are due by the 20th. New construction needs a backflow preventer that is tested every year.

    (706) 245-69572531 W Main St., Franklin Springs, GA 30639
  • Canon runs the Canon Water System and takes utility bill payments online. City Hall is open Mon–Fri, 8:00–5:00. Canon straddles Franklin and Hart counties.

    (706) 245-81555071 Georgia Highway 17, Canon, GA 30520
  • Martin (mostly in Stephens County, with a small part in Franklin) runs its own water department. A water service application is on the town's homepage.

    3707 Historic Hwy 17, Martin, GA

Septic & Wells

Septic permits and private-well testing go through Franklin County Environmental Health, part of Georgia DPH District 2 (North Georgia), at the health department in Carnesville. You'll need your septic permit before the county will issue a building permit.

Power

We found no city-run electric system in Franklin County. Depending on your address, power comes from Georgia Power, Hart EMC or, in a small corner, Jackson EMC. Ask the seller who serves the property, or check the address with each provider.

  • A member-owned co-op serving rural Hart, Stephens, Franklin, Madison, Banks and Elbert counties. To start service, call Member Services Mon–Fri, 8–4. A deposit may be required, and having your 911 address helps.

    (800) 241-41091071 Elberton Hwy, Hartwell, GA 30643 (mail: PO Box 250)
  • Lists what you need to open an account: service address, mailing address, ID, and possibly a meter number or the prior occupant's name. Payment line: (866) 916-4278.

  • Jackson EMC lists Franklin among the 10 counties it serves, but only a small part of the county. Confirm by address. The site blocks automated checks, so open it in a browser.

  • Investor-owned utility, regulated by the Georgia PSC. Apply for service online or by phone, and confirm by address whether you're in Georgia Power or EMC territory.

  • Georgia Power's online form to start, stop or move service. A new-construction address needs the county and lot details.

Natural Gas

Two city-owned gas systems reach Franklin County: Royston runs its own, and Toccoa Natural Gas serves Lavonia and Martin. Anywhere else, confirm a gas main reaches the address before you count on gas — many rural homes use propane or electric heat.

  • Royston owns and operates its gas system, billed on the city utility bill, and is replacing residential and commercial meters. The page has the required buried-piping and excess-flow-valve notices for customers.

    (706) 245-7232684 Franklin Springs Street, Royston, GA 30662
  • Pay Royston gas, water and garbage here. The disconnect cut-off is the 6th of each month, emergency reconnects cost $100, and card payments carry a processor convenience fee.

  • The City of Toccoa runs a regional gas system that also serves Lavonia and Martin. Call with the address to check availability; Atlanta Gas Light marketer choice does not apply to its customers.

    (706) 282-330092 N. Alexander St., Toccoa, GA 30577
  • The state's regulated pipeline utility, outside city gas systems. Where AGL has lines, you buy gas from a PSC-certified marketer. Ask AGL whether a main serves your address.

  • Official list of marketers that sell gas on Atlanta Gas Light's system. This does not apply to Royston city gas customers.

Trash & Recycling

The county doesn't list curbside pickup for unincorporated areas. Residents haul trash to the county Solid Waste Center on Harrison Bridge Road (bag tags required) or hire a private hauler. Royston, Carnesville and Franklin Springs bill curbside garbage on the city utility bill.

  • Takes trash and recyclables Tue–Fri 8–4:30 (closed noon–1) and Sat 8–noon. Bag tags are 5 for $5, and a resident truckload is $45 for a single axle. No cash: bring a check or card plus ID.

    (706) 384-24834542 Harrison Bridge Road, Carnesville, GA 30521
  • Recyclables only: #1 and #2 plastics, cardboard, and aluminum and tin cans (Royston also takes scrap metal). No paper. Lavonia is open Tue, Thu and Sat mornings; Royston is open Tue and Fri 9:30–5:30 and Sat 8–2.

    (706) 384-248333 Allen Farm Rd, Lavonia, GA 30553; 781 Bowers St, Royston, GA 30662
  • The city is the only garbage collector inside city limits: weekly curbside pickup for $17.25/month on the utility bill. Call ahead to schedule white-goods pickup on Fridays.

    (706) 245-7232684 Franklin Springs Street, Royston, GA 30662
  • City garbage service is $18 for the first cart and $13 for each extra cart (fee schedule adopted Feb 3, 2026).

    (706) 384-3905919 Hull Ave., Carnesville, GA 30521
  • Garbage service is required inside city limits: $16 per cart, picked up Mondays as early as 5 a.m. Call ahead for limb pickup every other Friday ($15–$25).

    (706) 245-69572531 W Main St., Franklin Springs, GA 30639

Internet

Fiber is spreading in Franklin County but still varies road by road. Check your exact address on the FCC map and with the providers before you close.

  • Enter the property address to see which providers report service there, by technology and speed. You can challenge a listing that's wrong.

  • Truvista says it serves Franklin, Hart, Rabun and Stephens counties in Georgia. The closest store is in Toccoa (Mon–Tue 8–5, Wed 9–5, Thu–Fri 8–5).

    (800) 768-1212119 Falls Road, Toccoa, GA 30577
  • Kinetic advertises fiber plans from 100 Mbps to 2 Gig in Lavonia. It also has location pages for Royston, Carnesville and Canon, but check each address.

  • The state's broadband office, with maps and grant-funded expansion projects. Useful if your road isn't served yet.

Schools

Franklin County Schools runs one countywide district: three elementary schools, one middle school and one high school, about 3,577 students in 2024–25. Students must attend the elementary school zoned for their address.

Zoning, Permits & Codes

Unincorporated Franklin County follows the Unified Development Code (adopted 2022, amended March 2025), and permits run through the county's online portal. Each city does its own zoning and permits. Lake Hartwell docks and shoreline work need a permit from the U.S. Army Corps of Engineers.

Public Safety

The Sheriff's Office patrols unincorporated Franklin County, and Royston and Franklin Springs have their own police departments. 911 dispatch is countywide. Fire protection comes from 12 volunteer fire departments, plus county EMS with four stations.

Getting Around & Everyday

Most county offices are in Carnesville along Hull Avenue and Hwy 145. The tag office is at the Tax Commissioner's office, and the nearest driver's license (DDS) center is in Toccoa.

Flood Zones

Flood risk in Franklin County is mostly along creeks, rivers and the Lake Hartwell coves. Before you buy, check the FEMA map for the parcel and ask the county planning office about floodplain rules.

Buying in Franklin County?

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