Seller’s Mail

As you settle in, you will likely find mail addressed to the previous owners in your mailbox. Handling this correctly from day one will save you headaches down the road.

What to Do When It Happens

1. Mark the Envelope

Write "Return to Sender - Not at this address" clearly on the front of the envelope. Make

sure not to cover the original recipient's name or the return address.

2. Cross Out the Barcode

Draw a heavy line through any small black barcodes printed on the envelope (usually near

the bottom). Automated postal machines read these barcodes; if they aren't crossed out,

the machine might deliver the mail right back to your house!

3. Return it to the Post Office

Place the marked mail back in your mailbox with the flag up, hand it directly to your mail

carrier, or drop it into a blue USPS collection box. (You don’t need to pay for postage)

Why This is So Important

By sending the mail back to the sender, you help update the sender's records. When banks, billing departments, or vendors receive your "Return to Sender" envelope, it acts as an official notification that the person has moved. This forces the vendor to flag the account and try alternative methods, like calling or emailing the old owner, to get a hold of them. If you just throw the mail away, the sender assumes it was delivered successfully and will continue sending it to your address indefinitely.

Extra Credit

If you are receiving a large volume of the seller's mail, notify your Buyer's Agent right away. Your agent can reach out directly to the Listing Agent and ask them to remind the seller to set up official Mail Forwarding with the postal service. It's a quick, professional way to handle the issue without any awkwardness, ensuring the seller gets their important documents while keeping your mailbox clutter-free.